I order some stuff for my contour gps cam from them on the tuesday before the long weekend .I was blown away when I got it on the thursday. I had a problem with the water proof case, not realizing the problem I broke all my camera mounts before I found the problem (I had to shave the plastic down a bit very minor) I called launch and explained the problem without asking they offered to replace all my mounts. TWO THUMBS UP FOR GREAT CUSTOMER SERVICE.
