BCA Link 2.0 issue

[snopro]

Bought a BCA Link 2.0 radio 2 yrs ago and has been a great radio. Last trip after 2 hours from turning it on it starts beeping at me. Without taking the radio out of my bag I just shut it off at the mike figuring the battery had failed or maybe didn't charge fully the night before. When I got home I looked it over and still showed a full charge so I put it back on the charger and it fully charged in about 20 minutes. Left it on while I did some books and 2 hours in it starts beeping again. Showed full charge on the radio so I shut it off and turned it back on and was good again for another 2 hours or so and started beeping again? I shut it off and good again for 2 hours? I looked in online operator manual and tried finding if this was a settings deal or not but nothing. BCA says take it to a dealer and they can diagnose it and probably send the radio back to BCA to have looked at. Anyone else have any experience with this issue?

 

[ferniesnow]

Bought a BCA Link 2.0 radio 2 yrs ago and has been a great radio. Last trip after 2 hours from turning it on it starts beeping at me. Without taking the radio out of my bag I just shut it off at the mike figuring the battery had failed or maybe didn't charge fully the night before. When I got home I looked it over and still showed a full charge so I put it back on the charger and it fully charged in about 20 minutes. Left it on while I did some books and 2 hours in it starts beeping again. Showed full charge on the radio so I shut it off and turned it back on and was good again for another 2 hours or so and started beeping again? I shut it off and good again for 2 hours? I looked in online operator manual and tried finding if this was a settings deal or not but nothing. BCA says take it to a dealer and they can diagnose it and probably send the radio back to BCA to have looked at. Anyone else have any experience with this issue?

I would contact the BCA rep in Winlaw. BC. I will continue to look for a contact Ken but take a look at this while I search.

BCA Tracker 2 Update

An update to my previous post on this issue: Backcountry Access has published instructions on how to do the RA …

blog.oplopanax.ca

 

[ferniesnow]

You could try techsupport@bca.ca

or send a message to Caper11. He knows the ladies name and number.

 

[snopro]

You could try techsupport@bca.ca

or send a message to Caper11. He knows the ladies name and number.

I talked to BCA Canada and they said take it to a dealer? They didn’t seem to interested in hearing my concern.

 

[lilduke]

Not easy getting after sale service these days on anything lol

 

[snopro]

Not easy getting after sale service these days on anything lol

No you got that right

 

[ferniesnow]

I talked to BCA Canada and they said take it to a dealer? They didn’t seem to interested in hearing my concern.

The sales rep in Winlaw is excellent. Send Matt a PM and he will help you out. Forget about going to a dealer.

 

[snopro]

The sales rep in Winlaw is excellent. Send Matt a PM and he will help you out. Forget about going to a dealer.

Thanks Doug!