snopro
Active VIP Member
Cycle works in calgary terible service, terible parts, and the salesman are ignorant and pay no attention to what you ask for, both me and my father snowchecked 2012 pro rmks, we went through the process with the salesman and when they arrived they had nothing no aftermarket pieces nothing. Then we go back to are salesman and tell him he denies that we ever ask for anything all we wanted was bone stock, i had a copy of the sheet with all the options on it took it to him and he still denied it, then with there parts, went to order a part cant recall what it is they didnt have it so i asked them to call edmonton cycleworks, and call me back they call me back in less then 5 minutes saying nope they have none either, so i call edmonton i was inquiring about another part and asked them about the part calgary called for they said they never recieved a call and they had the part i needed, so we went on didnt say anything couple weeks later my dad orders a part nope dont have it but will call edmonton nope they dont have it either, so i call edmonton sure enough they have the part. Ontop of that we where going to order an new pro they had no time for us had zero personal skills when talking to me and made me feel like my order was not important or that they didnt need my business, so i drove to cochrane and bought a new 2013 summit xm from bow ridge sports nothing but good comment to say about the people i dealt with there!!!!!!!!!!!!
There's a good example how poor service at any store can actually drive a customer to a different brand. All shops should take notice. Customers want a good sled but want good service even more.