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Thread: Why buy new?

  1. #61
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    Teth-Air's Avatar
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    Re: Why buy new?

    Quote Originally Posted by AGGRESIVEZEBRA View Post
    At the same time I would be a little scared if an OEM says we will heli it out of for you. doesn't give me much trust in the machine haha
    Are you scared to buy a car or truck because they offer road side assistance? All in how it is marketed.
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  2. #62
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    Re: Why buy new?

    Quote Originally Posted by Teth-Air View Post
    Are you scared to buy a car or truck because they offer road side assistance? All in how it is marketed.
    We're so confident you won't break down, we'll pay for the chopper.
    When I do good, I feel good. When I do bad, I feel bad. That is my religion.
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  3. #63
    Member AGGRESIVEZEBRA's Avatar
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    Re: Why buy new?

    Both threw my point in the garbage really quick haha. i like that
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  4. #64
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    Re: Why buy new?

    We had a brand new 97 summit blow the engine first trip out. Had a hard time getting it out and cracked the hood. The dealer ( Camrose Cycle) paid for a new hood. Some dealers just know how to keep customers happy.

  5. #65
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    Re: Why buy new?

    Quote Originally Posted by jhurkot View Post
    Cycleworks foothills
    kool. no personal experience but people used to say good things about cocharane mountain toys as well.

  6. #66
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    Re: Why buy new?

    Quote Originally Posted by Rhodesie View Post
    kool. no personal experience but people used to say good things about cocharane mountain toys as well.
    Yeah deal there Johnny and we can do lunch when you are in town!
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  7. #67
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    Re: Why buy new?

    Quote Originally Posted by jhurkot View Post
    Spoke to the dealer on the phone. Came to the conclusion that I ride too hard to have warranty. He said I must be "pinned all the time" (LOL). Polaris has no record of my sled ever being at this dealer, so I guess I'll try again. If you have to know the dealer I'll say it in PM.
    Well there's your problem. If you bought an 850, you wouldn't need to be pinned all the time

  8. #68
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    Re: Why buy new?

    Quote Originally Posted by jhurkot View Post
    Took sled to a proper dealer. Warranty claim put in and approved in less than 24 hours. Don't do business with dealers that SUCK.
    Warranty Claims are literally an ďaskĒ item online for Polaris service departments.

    They submit the work order with the VIN online to the Polaris system and someone on the other end reviews it and either approves or denies a claim. It can come back in as little as 15 mins or as long as 24 hours. Sometimes they want further evidence like photos and such.

    When something is denied the dealer can escalate it and request further review but some service departments just donít bother. Just last week I had an exhaust valve failure which was not the relays and it went in for almost 5 hours of tech time. Ended up being corrosion on some wires. Is that warranty? They could have said no as a part didnít fail but the dealer sent it in regardless and it was approved and only had to pay the deductible.

    I have had the same experience with Doo when getting items warrantied. Photos of reeds were requested and sent off and approved.

    I donít doubt that you get a variety of people sitting behind a desk at corporate approving or denying warranty requests. Having a good dealer who will push back is important but having a dealer who wonít even hit the send button on their computer is a dealer worth staying away from.
    Some take drugs, others drink bottles, I solve my problems by squeezing throttles!



  9. #69
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    Re: Why buy new?

    Quote Originally Posted by takethebounce View Post
    Warranty Claims are literally an ďaskĒ item online for Polaris service departments.

    They submit the work order with the VIN online to the Polaris system and someone on the other end reviews it and either approves or denies a claim. It can come back in as little as 15 mins or as long as 24 hours. Sometimes they want further evidence like photos and such.

    When something is denied the dealer can escalate it and request further review but some service departments just donít bother. Just last week I had an exhaust valve failure which was not the relays and it went in for almost 5 hours of tech time. Ended up being corrosion on some wires. Is that warranty? They could have said no as a part didnít fail but the dealer sent it in regardless and it was approved and only had to pay the deductible.

    I have had the same experience with Doo when getting items warrantied. Photos of reeds were requested and sent off and approved.

    I donít doubt that you get a variety of people sitting behind a desk at corporate approving or denying warranty requests. Having a good dealer who will push back is important but having a dealer who wonít even hit the send button on their computer is a dealer worth staying away from.
    That was on your Axys??

    That's the 4th one I have heard of with wiring harness issues - replaced

    Only 16 and seems to be early ones
    long live the rev ...08-09 xp's are like riding a buffalo
    sleds are a 2014 xmx 163 , 2010 summit x 163 copper black mod

  10. #70
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    Re: Why buy new?

    Quote Originally Posted by tex78 View Post
    That was on your Axys??

    That's the 4th one I have heard of with wiring harness issues - replaced

    Only 16 and seems to be early ones
    Not the harness.
    Some take drugs, others drink bottles, I solve my problems by squeezing throttles!

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