direct energy

reaper020 · Apr 13, 2010

anybody had the misfortune of dealing with direct energy and having to wait for months to get a refund. dam crooks. any tips to help me get my money back faster. going on week 8 and they are saying 4-6 more weeks wtf nice of them to collect interest on our money by delaying refunds. :rant:

polarice · Apr 13, 2010

reaper020 said:
anybody had the misfortune of dealing with direct energy and having to wait for months to get a refund. dam crooks. any tips to help me get my money back faster. going on week 8 and they are saying 4-6 more weeks wtf nice of them to collect interest on our money by delaying refunds.

well i have had the misfortune of dealing with those re tards
but i never ended up with them having any of my money
those crooks were trying to tell me that i had to pay a stupid amount to get out of there scheme told them i was moving to man ...end of story

so in short stay as far away from them as you can

TMONEY · Apr 13, 2010

There the shits sorry for your luck but know what to tell you! Good luck!!!

fat tire · Apr 13, 2010

reaper020 said:
anybody had the misfortune of dealing with direct energy and having to wait for months to get a refund. dam crooks. any tips to help me get my money back faster. going on week 8 and they are saying 4-6 more weeks wtf nice of them to collect interest on our money by delaying refunds.

Big story tonite on global news/people helper on that very same issue....... direct energy dude made a statement that all billing errors will be looked into and people should see results soon.........i'm assuming 4-6 weeks in your case ...sorry for your luck man !

reaper020 · Apr 13, 2010

fat tire said:
Big story tonite on global news/people helper on that very same issue....... direct energy dude made a statement that all billing errors will be looked into and people should see results soon.........i'm assuming 4-6 weeks in your case ...sorry for your luck man !

its not even an error i just canceled my service in february and they are holding my deposits and telling me it usually takes 4-8 weeks to go thru there system. looks like it is going to be 8-14 weeks in my case. there just deposits how hard can it be to fill out a check. lol just venting and seeing if this is the normal way they do buisness. also to see if any found away to get things done faster with them. its not like i owe them money my account is payed in full. :rant:

Sweigh · Apr 13, 2010

Somewhat on the same topic...

I'm a first time home buyer moving into my place later this year, and was today looking around at Electricity/Natural Gas retailers. Who do you guys recommend I go with in Edmonton? Sounds like Direct Energy is off the list...Then again, I don't know what my options are for Natural Gas.

reaper020 · Apr 13, 2010

Sweigh said:
Somewhat on the same topic...

I'm a first time home buyer moving into my place later this year, and was today looking around at Electricity/Natural Gas retailers. Who do you guys recommend I go with in Edmonton? Sounds like Direct Energy is off the list...Then again, I don't know what my options are for Natural Gas.

I was using direct for gas and elec. 200$ X2 deposit each because i am a new customer from bc. I maybe going back to AB soon so I would be interested on recomended pick to.

papajake · Apr 14, 2010

direct energy got kicked out of the US and good old a-hole railfy klein brought them to alberta and deregulated the utilities now my service charges are more than my gas bill they are crooks and the conservative goverment backs them but then again they are no different

DaveB · Apr 14, 2010

I have the electricity locked in LOW through Enmax and the gas is on floating through them as well. Can't complain so far....

Sweigh · Apr 14, 2010

DaveB said:
I have the electricity locked in LOW through Enmax and the gas is on floating through them as well. Can't complain so far....

Locked in through enmax? as in their 8 cent/Kwh Easymax? Cause regulated rates are at about 5.46 cents per KwH this month. Wouldn't it be smarter to switch to a floating rate for electricity while it's this low? Or are you locked in on a lower rate I am not aware of?

imdoo'n · Apr 17, 2010

you have to be a gambler when you lock in energy rates, with direct it's like going to vegas, you are going to lose.

Slamnek · Apr 17, 2010

I have no choice but to use direct energy where i live and the admin charges are always higher than the gas and electricity used. They are scamming arsholes.

randster · Apr 18, 2010

I have heard nothing but bad stories about direct energy. I'm glad I didn't sign up when they came knocking at my door (many times). The last canvaser at my door said I have to sign up!
I said I don't have to sign anything.

DaveB · Apr 18, 2010

Sweigh said:
Locked in through enmax? as in their 8 cent/Kwh Easymax? Cause regulated rates are at about 5.46 cents per KwH this month. Wouldn't it be smarter to switch to a floating rate for electricity while it's this low? Or are you locked in on a lower rate I am not aware of?

I was locked at 0.08 through 08 and 09 when the floating rates were much higher....haven't checked for the past couple of months, but did today thanks to you....I changed my account to the floating rate. (also very easy to to on the Enmax plan...couple of mouse clicks, no penalties)

Sweigh · Apr 18, 2010

DaveB said:
I was locked at 0.08 through 08 and 09 when the floating rates were much higher....haven't checked for the past couple of months, but did today thanks to you....I changed my account to the floating rate. (also very easy to to on the Enmax plan...couple of mouse clicks, no penalties)

Glad to hear it! You can pay me back by spending the savings on a case of Canadian next time you're at the liquor store!

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