smc
Active member
I am just wanting to share my experience with Royal Distributing and Fly racing. i order a fly racing 7'' riser from royal d, which was delivered quick and the product looked good. However when i was putting them on the sled i had a hell of a time trying to get the handle bar flat and after 15mins of fighting with it i gave up. i took the risers off and measured the center to center to find that the two side were off by an 1/8''. no wonder i couldn't get the bars to sit level...
i sent a polite email explaining the situation to both fly and Royal Distributing. i didn't ask for a refund and i wasn't interested in returning them as i figured it would be easier to just file them down. The real issue i have here is Royal D didn't even reply to my email and all that Fly racing said was thanks for letting us know. not even a sorry for the inconvenience, that's some bullchit right there.
Update, Fly racing stepped up and replaced my risers free of charge. excellent people to deal with.
i sent a polite email explaining the situation to both fly and Royal Distributing. i didn't ask for a refund and i wasn't interested in returning them as i figured it would be easier to just file them down. The real issue i have here is Royal D didn't even reply to my email and all that Fly racing said was thanks for letting us know. not even a sorry for the inconvenience, that's some bullchit right there.
Update, Fly racing stepped up and replaced my risers free of charge. excellent people to deal with.
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