Hello Everyone,
Mammut/Snowpulse has just released a service bulletin affecting all 2.0 avalanche airbag systems from 2011-2012 season through to the 2013-14 season.
"Individual feedback and intense subsequent inspections have shown that in very rare cases the connection between the release mechanism and the venturi box in our avalanche airbags may come loose at very intense use. Since Mammut/Snowpulse cannot exclude that the error may cause loss of function when using the airbag, Mammut/Snowpulse asks all customers to retrofit the connection in the avalanche airbag with a specifically developed Venturi clip. This clip prevents the connection from coming loose.
All Mammut / Snowpulse airbag systems of the production seasons from winter 2011/2012 up to and including winter 2013/2014 are affected. Items from the product season winter 2014/2015 and all models up to and including winter 2010/2011 are not affected for constructional reasons and do not have to be retrofitted.
The detailed list of which products are affected by the re-equipment call and how you can order the for free venture clip can be found in the enclosed documents or on www.mammut.ch/venturi-clip (online from 07.01.2015)."
For information on this, consumers, retailers, fleet managers and athletes can all be directed to any of the following:
o The “venturi clip home page” (to watch the video make sure to turn subtitles “ON” to English in the youtube settings) The order form, FAQ and info PDF’s that you can post in a shop or use to send to someone are along the right margin.
o Direct link to the online order form:
For retail customers it is best for them to fill in the order form which can be found here and the distributor will ship the venturi clips directly. This is something that is easy for the customer to install themselves and they do not have to stop using their airbag in the meantime. This is pre-emptive action and there are no known cases of any injuries due to this issue.
We thank you for your continued support.
Mammut/Snowpulse has just released a service bulletin affecting all 2.0 avalanche airbag systems from 2011-2012 season through to the 2013-14 season.
"Individual feedback and intense subsequent inspections have shown that in very rare cases the connection between the release mechanism and the venturi box in our avalanche airbags may come loose at very intense use. Since Mammut/Snowpulse cannot exclude that the error may cause loss of function when using the airbag, Mammut/Snowpulse asks all customers to retrofit the connection in the avalanche airbag with a specifically developed Venturi clip. This clip prevents the connection from coming loose.
All Mammut / Snowpulse airbag systems of the production seasons from winter 2011/2012 up to and including winter 2013/2014 are affected. Items from the product season winter 2014/2015 and all models up to and including winter 2010/2011 are not affected for constructional reasons and do not have to be retrofitted.
The detailed list of which products are affected by the re-equipment call and how you can order the for free venture clip can be found in the enclosed documents or on www.mammut.ch/venturi-clip (online from 07.01.2015)."
For information on this, consumers, retailers, fleet managers and athletes can all be directed to any of the following:
o The “venturi clip home page” (to watch the video make sure to turn subtitles “ON” to English in the youtube settings) The order form, FAQ and info PDF’s that you can post in a shop or use to send to someone are along the right margin.
o Direct link to the online order form:
For retail customers it is best for them to fill in the order form which can be found here and the distributor will ship the venturi clips directly. This is something that is easy for the customer to install themselves and they do not have to stop using their airbag in the meantime. This is pre-emptive action and there are no known cases of any injuries due to this issue.
We thank you for your continued support.
