PSA regarding Royal distributors and Composit tracks

truck-dave

Member
Joined
Apr 18, 2012
Messages
8
Reaction score
2
Location
Edmonton
I bought the Composit m770 from Royal Diatributors and put it on(with a brp mechanic) a couple weeks ago. Right away I noticed every rotation there was something wrong. It was slowing down in one spot like it was tighter. After emailing with the service guy at Royal he said it there was problems with this track(possibly a bad batch) and to send it back. Keep in mind it was only 2 weeks from when I bought the track that he says they are having problems with the track which makes me suspicious of the company selling bad product knowingly. I asked him who was paying for the extra install(brp $400 install) and he said I was responsible for it. I also heard yesterday of the conquer 280 being junk and ripping in half. I would advise caution when dealing with Royal Distributors and Composit because in my experience their service is cold as ice.
 

truck-dave

Member
Joined
Apr 18, 2012
Messages
8
Reaction score
2
Location
Edmonton
Yes I rode it a while. But being that it only one part of the track, not changing and admission by Royal, I’m sure it’s a defect
 

neilsleder

Active VIP Member
Joined
Oct 18, 2009
Messages
9,618
Reaction score
16,999
Location
Leduc Alberta
Always had good dealing with royal. Did you really expect them to pay for the install? They buy thousands of tracks you can’t expect then to unroll all there tracks and look for tight spots. And I am willing to bet it would of broke in.
 

takethebounce

Active VIP Member
Joined
Dec 10, 2008
Messages
5,193
Reaction score
8,750
Location
calgary
Always had good dealing with royal. Did you really expect them to pay for the install? They buy thousands of tracks you can’t expect then to unroll all there tracks and look for tight spots. And I am willing to bet it would of broke in.

Stop using candid common sense type reply’s. It just confuses people. Lol
 

truck-dave

Member
Joined
Apr 18, 2012
Messages
8
Reaction score
2
Location
Edmonton
If ran it quite a few Kms. They have admitted that there is a problem. Not just a matter of breaking it in. I never expected a refund for the install but maybe a break on a new one that isn’t defective to offset some of the extra cost.
 
Top Bottom